Contact Us

Whether you've spotted something out of date on one of our reviews, want to ask about how we rate a particular site, or need pointing towards a resource on responsible play, this page tells you how to get in touch with Non Gamstop Casinos and what to expect once you do.

What We Can Help With

Non Gamstop Casinos is an independent research and comparison site covering casinos not on Gamstop, the offers they run and how they stack up against one another. We're not a casino ourselves, so we can't process deposits, resolve account disputes or answer questions about a specific bet or withdrawal — those queries need to go to the operator's own support team directly. What we can help with includes:

• Corrections or updates to information on a review, including offer terms that have changed
• Questions about how we researched and ranked the operators on our Non Gamstop Casinos UK 2026 page
• General queries about how non-Gamstop casinos work, licensing, or payment methods covered on the site
• Feedback on the site itself, including anything you think we've missed or got wrong
• Requests relating to our editorial process, disclosure or affiliate relationships

Before You Reach Out

Many common questions are already answered elsewhere on the site, and checking these first will usually get you an answer faster than waiting on a reply:

• For background on who we are and how we work, see our About Us page
• For our full list of researched and rated sites, see Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed
• If you're concerned about your own gambling, or someone else's, our Responsible Gambling page has practical guidance and support routes
• For the legal terms governing use of this site, see our Terms and Conditions

Questions About Specific Operators

If your query relates to an account, a bonus you've claimed, a withdrawal, or verification documents at a specific site such as Betmica, Kikibet, Betninja, WinnerIsland, Zombillion, Smash Casino, Nightluck, CoinPoker, Rivo or Daytonaspin, that operator's own support team is best placed to help — they hold your account details and can act on them, which we can't do from a comparison site. Most of these operators list live chat or email support on their own platforms, and welcome offer terms (wagering requirements, minimum deposits, time limits) are set and enforced by them, not by us.

How We Handle Your Message

When you contact us, we read every message and aim to respond within a reasonable timeframe, though as an independent review site we don't operate a call centre or guarantee same-day replies. A few things help us help you faster:

1. Tell us which page or operator your question relates to, with a link if possible
2. Be specific about what's wrong or what you'd like to know — "the bonus terms have changed" is easier to act on than "this page is wrong"
3. If you're reporting an error, let us know where you found the correct information so we can verify it
4. Keep account numbers, passwords or payment details out of any message you send us — we never need them and can't act on them

A Note on Independence

Non Gamstop Casinos may earn commission when readers click through to an operator and sign up, but this has no bearing on how we rank or review sites, and it doesn't change how we respond to feedback. If you think an offer or rating on this site needs a second look, tell us — that's exactly the kind of message we want to receive.

Age and Eligibility Reminder

This site and the operators it covers are intended for adults aged 18 and over. If you're contacting us about an issue involving someone under this age using gambling sites, or about self-exclusion and support options, our Responsible Gambling page is the right place to start alongside your message to us.